Search
Close this search box.

FAQS

FAQS

  • Credit Cards and Debit Cards (Visa, MasterCard, Discover, American Express)
  • Personal Checks
  • Money Orders and Cashier’s Checks
  • Wire Transfers (requires additional bank fee of $15 USD)
  • Johnny’s Gift Certificates
  • Johnny’s also offers credit accounts to commercial customers. For more information, see Commercial Sales.
  • Gift certificates can be used as partial or full payment for all order methods. When placing your order, simply indicate the gift certificate number and its dollar value. If the amount of your gift certificate is larger than your order amount, another gift certificate will be issued. If the remaining gift certificate credit balance is less than $10, a check will be issued rather than another gift certificate.
  • Our gift certificates do not expire.
  • Coupons and other discounts cannot be applied to gift certificate purchases. Gift certificates ship free, but gift certificate purchases do not apply toward Johnny’s free standard shipping offer.
  • If you have lost a gift certificate, we can help. Please Contact Us for assistance.

Yes, a recent Supreme Court ruling (South Dakota v. Wayfair, Inc., Overstock.com, Inc., and Newegg, Inc.) changed the state sales tax obligations for all companies that sell remotely through websites and catalogs. Johnny’s Selected Seeds now charges sales tax on orders shipping to a number of states where we are required by law to collect and remit state tax, unless the customer is a tax-exempt organization or a reseller with a current exemption certificate on file with Johnny’s. Please refer to the Sales Tax FAQs for more information regarding sales tax charges and exemption certificates, and Contact Us if you require further assistance.

Yes, we accept international credit cards. However, these cards usually have daily spending limits. Depending on the size of your order, we may need to divide it into multiple orders that ship on different days, to stay within your card’s daily limit.

No. Currently, we are not able to accept gift cards as a form of payment.

We’re here to help you! Please call 877-564-6697 to speak with one of our knowledgeable Contact Center Specialists. We’re open year-round, with extended hours during the busiest planning, planting, and growing months. If you prefer to email your message, please use our convenient Contact Form. Our current email response time is 2 business days.

Johnny’s is committed to your success. If you are not 100% satisfied with your purchase, we will replace the item or refund the purchase price. For more details and instructions, refer to Returns & Exchanges.